In accordance with Google Play Developer Policies and data protection regulations, users may request the deletion of their Pamwill account and associated records. When you submit a deletion request:
Data Immediately Erased: Full name, profile avatar, phone number, saved delivery addresses, preferred therapist notes, and authentication credentials.
Data Retained: Past completed booking invoices and financial transaction IDs are kept strictly in anonymized format for up to 180 days for taxation and RBI statutory audit compliance, after which they are purged.
Step 1: Authenticate with Google
Please sign in with the Google Account linked to your Pamwill mobile application so we can verify and delete your records.
Authenticated Patron
email@example.com
Step 2: Choose Deletion Scope
Delete Entire Account & All Data (Permanent)
Permanently deletes your profile, login credentials, saved addresses, wallet/credits, and all user records. You will not be able to recover this account.
Delete Personal Data Only (Keep Login Active)
Erases saved addresses, therapy preferences, and sensitive health declarations from our database, while keeping your account login active for future use.
Prefer manual processing or signed up via Phone number?
Email support@pamwill.com with your registered phone number or email address, and our privacy officer will process your request within 48 hours.